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SF CTA Study Hub

System Architecture: Quick Reference

Domain 1 is the broadest CTA domain — 6 objectives covering org strategy, licensing, mobile, reporting, document management, and platform capabilities. Every decision here ripples across all other domains. This quick reference guide distills the essentials into scannable quick-reference sheets.

What Judges Look For in Domain 1

Evaluation AreaWhat They Want to See
Org strategyClear single/multi-org rationale tied to scenario constraints
License selectionCost-conscious right-sizing, not “full CRM for everyone”
Mobile approachSimplest option that meets requirements, not over-engineered
Reporting choiceStandard reports first, escalation justified by specific gaps
Platform awarenessGovernor limits awareness, on/off-platform tradeoffs articulated
Trade-off defense”I chose X because… the trade-off I accept is… I mitigate by…”

Quick Reference Sheets

FileCoversTime to Read
Org Strategy Quick RefSingle vs multi-org decision, Hyperforce, M&A, cross-org patterns15 min
Licensing Quick RefLicense types cheat sheet, cost optimization, selection scenarios15 min
Mobile, Reporting & Docs Quick RefMobile spectrum, analytics escalation, document management15 min
Platform Limits Quick RefGovernor limits cheat sheet, async patterns, on/off-platform15 min

The 5 Things That Fail CTA Candidates in Domain 1

Do not make these mistakes

  1. Defaulting to multi-org without justification — single-org is always the default; multi-org needs a compelling, documented reason
  2. Ignoring license cost — recommending Unlimited Edition when Enterprise + add-ons is cheaper
  3. Jumping to Mobile SDK — the standard Salesforce Mobile App is free and covers most internal use cases
  4. Recommending Tableau for Salesforce-only data — standard reports or CRM Analytics are the right first choices
  5. Not knowing governor limits — if you cannot name the key per-transaction limits, you cannot defend on-platform decisions

How to Use This Quick Reference

flowchart LR
    A[Read quick refs<br/>1 hour] --> B[Do a mock<br/>scenario]
    B --> C[Review gaps<br/>in deep dives]
    C --> D[Do another<br/>mock scenario]
    D --> E[Repeat until<br/>fluent]

    style A fill:#2d6a4f,color:#fff
    style B fill:#457b9d,color:#fff
    style E fill:#e9c46a,color:#000

For each quick-ref sheet: read the tables, internalize the decision logic, then test yourself by applying it to a mock scenario. If you get stuck, the deep-dive links take you to the full content.

Deep Dive References

These quick reference pages condense content from the full Domain 1 study material:

Sources