Communication Decision Guides
Review board success depends on making rapid, defensible decisions about time allocation and presentation strategy. The flowcharts below cover the key communication and presentation choices.
How to use these guides
Internalize this decision logic before the board. These charts will not be available during the exam, but having practiced the reasoning, you can make confident decisions under pressure and explain your rationale if challenged.
Opening the presentation. The first 5 minutes set the tone for everything that follows. Judges decide quickly whether the candidate understood the scenario. The opening formula that consistently works: state the company type and industry, name the 2-3 critical business drivers that shaped the architecture, declare any assumptions made to resolve ambiguity, and preview the overall architectural philosophy in a single sentence. Common mistakes: opening with technology (“I’m going to use Sales Cloud and MuleSoft…”) rather than business context; spending too long recapping the scenario verbatim; or skipping assumption declaration entirely. What the board is assessing: scenario comprehension, confidence, and ability to frame a complex problem at the right altitude for a CXO audience.
Time management under pressure. The 45-minute window always feels shorter than it did in practice. The pacing checkpoints matter: if the System Landscape and Data Model are not complete by minute 15, the candidate is behind and must drop detail on lower-priority artifacts to recover. The instinct to slow down and add more detail when nervous is exactly wrong — every extra minute on a mid-tier artifact takes time from the close. The correct recovery: acknowledge what you are skipping (“In the interest of time, I’ll summarize the reporting requirements…”), cover it briefly, and move on. What the board is assessing: prioritization judgment, composure under constraint, and ability to deliver a complete architectural story within a fixed window.
1. How to Allocate 180 Minutes
The 180-minute preparation phase is the most constrained resource. This flowchart shows how to allocate time based on scenario complexity.
Time Allocation Table
| Phase | Standard | Integration-Heavy | Org-Strategy |
|---|---|---|---|
| Read & analyze scenario | 20 min | 15 min | 20 min |
| Solution design (notes) | 60 min | 50 min | 70 min |
| Diagram creation | 50 min | 60 min | 40 min |
| Slides / narrative | 30 min | 25 min | 30 min |
| Review & polish | 20 min | 15 min | 20 min |
| Buffer | 0 min | 15 min | 0 min |
The time trap
The number one mistake is spending too long on diagrams and running out of time for the narrative. Set a hard timer for each phase. An incomplete but well-structured presentation scores better than beautiful diagrams with no story.
2. Which Diagrams to Create First
Not all diagrams carry equal weight. This decision tree helps with prioritization when time is limited.
The “Big 3” Priority Matrix
| Scenario Signal | Diagram 1 (Must) | Diagram 2 (Should) | Diagram 3 (Nice-to-have) |
|---|---|---|---|
| Multiple external systems | Integration / Data Flow | System Landscape | Security Model |
| Complex business units | System Landscape (Org) | Data Model (ERD) | Integration Flow |
| Large data volumes / migration | Data Model (ERD) | Migration / ETL Flow | System Landscape |
| Regulatory / compliance focus | Security Architecture | System Landscape | Data Flow |
| Multi-cloud Salesforce | System Landscape | License / Cloud Map | Integration Flow |
3. How Much Detail Per Artifact
Detail Level Guidelines
| Artifact | Include | Exclude |
|---|---|---|
| System Landscape | System names, cloud boundaries, integration arrows, user types | Field-level detail, specific Apex classes, individual flows |
| Integration Diagram | Direction, protocol, frequency, error strategy, middleware | Every API endpoint, payload schemas, exact field mappings |
| Data Model | Key objects, lookup vs master-detail, polymorphic relationships | Standard fields, page layouts, validation rules |
| Sequence Diagram | Happy path + one error path, actor labels, key decision points | Every possible exception, internal method calls |
Handling hostile Q&A. The board’s Q&A is designed to stress-test the design. Some judges press hard even on correct answers to test conviction. The mental model that works: treat every question as “help me understand” rather than an attack. The STAR-A framework — Situation (restate the challenge), Think (visible pause of 3-5 seconds), Answer (specific response), Rationale (requirements-tied reasoning), Adapt (revise if warranted) — provides the scaffolding for any question type. The most dangerous moments are when a judge identifies a genuine flaw; the correct response is immediate acknowledgment and on-the-spot revision, not defense. What the board is assessing: architectural maturity, intellectual honesty, and the composure to incorporate feedback under pressure.
Trade-off defense. Every major architectural decision in the CTA exam has at least two viable alternatives. Judges will ask “Why not X?” for the most important decisions. The trade-off formula structures a complete answer: state what was chosen and why it ties to specific requirements; name the alternatives considered; explain the specific limitation that ruled each alternative out in this context (not “generally” — in this scenario); state the trade-off explicitly (what you gave up); and describe the mitigation. The formula can be practiced until it is reflexive. Common mistakes: defending choices as “industry best practice” without scenario-specific reasoning; not knowing the limitations of the approach chosen; or treating “Why not X?” as an accusation rather than an invitation to demonstrate depth. What the board is assessing: depth of platform knowledge, ability to compare and contrast approaches, and judgment in selecting appropriate solutions for specific contexts.
4. When to Stand Firm vs Adapt in Q&A
Q&A Response Framework
| Judge Behavior | What They Want | Your Response |
|---|---|---|
| ”Why not [alternative]?” | Show you considered it | ”I considered [alt]. The trade-off is [X]. I chose [yours] because [scenario reason]." |
| "What if [new constraint]?” | Test adaptability | ”That changes [aspect]. I would adjust by [modification] while keeping [core design]." |
| "This won’t work because…” | Test depth of knowledge | Validate claim. If true: adapt. If debatable: defend with evidence. |
| ”Tell me more about [area]“ | Probe depth | Go one level deeper. Specifics: API names, governor limits, config steps. |
| Silence after your answer | Waiting for you to elaborate | Add the trade-off you accepted and how you mitigate it. |
5. How to Prioritize Domain Coverage in Limited Time
Domain Coverage Strategy
| Scenario Type | Lead With | Depth On | Touch Briefly |
|---|---|---|---|
| Multi-system enterprise | Integration (D5) | Security (D2), Data (D3) | All others |
| Complex org / multi-BU | System Arch (D1) | Solution Arch (D4), Governance (D6) | All others |
| Data-heavy / migration | Data (D3) | Integration (D5), Security (D2) | All others |
| Regulated industry | Security (D2) | Governance (D6), Data (D3) | All others |
The “7-domain sweep” technique
In the conclusion, do a rapid sweep: “Let me confirm I have addressed all seven domains.” Then list each domain with a one-sentence summary. This signals awareness of the full scoring rubric even if time forced deeper coverage on some domains than others.
Cross-Domain Connections
- Review Board Artifacts: specific artifact creation guidance and Lucidchart techniques
- Review Board Presentation & Q&A: presentation structure, storytelling, and Q&A strategies
- Domains & Scoring: understanding the 7-domain scoring rubric that drives your prioritization
- Scenario Patterns: how to read scenarios and identify domain emphasis
Sources
Personal study notes for the Salesforce CTA exam. Content compiled from VJ's study notes, official Salesforce documentation, community sources, and online publicly available content, then organized and presented with AI assistance. Not affiliated with Salesforce. © 2025–2026 VJ Srivastava.